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The Trusted Shops quality criteria

The Trusted Shops quality criteria


Every online shop with a valid Trusted Shops quality seal meets the following criteria:

  •     Verified identity
  •     Active buyer protection
  •     Consumer-friendly shopping experience


Every online shop meets the following 3 quality indicators on average over the last 30 days:

  •     4.0 stars in Trusted Shops reviews
  •     Service communication
  •     Buyer Protection Refund Rate

Good quality product

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