+36 70 / 797 – 0275 between 06.00 - 14.00hrs.

FAQ

IS THERE A MINIMUM AMOUNT FOR MY ORDER?

You can order any item from us, regardless of the value of the goods. The shipping costs per order are €10.50 within Germany.

DO YOU HAVE FABRIC SAMPLES?

We endeavor to display the color images on our website as accurately as possible. If you are interested in placing an order and have doubts as to whether the color illustration of our fabrics meets your expectations, we ask you to order fabric samples using the following link. Fabric sample order

CAN I ORDER PILLOWS IN OTHER SHAPE?

You can also order the products we offer made to measure. You can do this directly on our website.

DO YOU DELIVER TO OTHER COUNTRIES?

We deliver via www.gartenmobel-auflagen.de to:

GERMANY: €9.95
AUSTRIA: €9.95
CZECH REPUBLIC: €14.90
CROATIA: €14.90
ROMANIA: €14.90
SLOVAKIA: €14.90
SLOVENIA: €14.90
BELGIUM: €14.90
NETHERLANDS: €14.90
LUXEMBOURG: €14.90
FRANCE: €19.90
ITALY: €19.90
GREECE: €19.90
SPAIN: €19.90

We do not ship to Liechtenstein and Switzerland.

Do you have any other questions about shipping your order? Also consult our frequently asked questions or simply send us an e-mail with your question.

HOW LONG DOES THE DELIVERY TAKE?

Delivery time is about 5-10 days. If for any reason this is not possible then we will inform you in advance.

WHO DELIVER THE CUSHIONS ORDERED?

The delivery is made by the company GLS.

HOW MUCH IS THE SHIPPING?

We charge €9.95 per order within Germany, including orders for fabric samples.

WHAT HAPPENS IF I AM NOT AT HOME WHEN DELIVERY?

In this case, the GLS employee will send you a message telling you where and by when you can pick up the package.
GLS can store the package for around 5 days. If you have concluded an agreement with GLS in advance, your order will be left in front of the door in case of absence.

CAN I CHANGE THE DELIVERY ADDRESS GIVEN WHEN ORDERING?

Yes, there is a possibility to change the delivery address before shipping. Report the need to the following e-mail address. info@gartenmobel-auflagen.de

DO I HAVE TO ACCEPT THE SHIPMENT EVEN IF THERE IS VISIBLE TRANSPORT DAMAGE?

If there is visible damage to the transport packaging, we ask you not to accept the shipment and to inform us at the following e-mail address. info@gartenmobel-auflagen.de We will then immediately take care of solving the problem.

WHAT PAYMENT OPTIONS DO YOU OFFER?

  • Payment in advance
  • Credit card (Braintree)
  • PayPal

I DO NOT HAVE A CREDIT CARD. DO YOU ALSO OFFER PURCHASING ON INVOICE?

Purchase on invoice is not possible. If you do not have a credit card, we recommend paying in advance or by PayPal. If you decide to pay in advance, we will ship the goods as soon as we have received the payment. There may be slight delays here, as banks debit the amounts from your account without posting it directly to our account. We physically check incoming payments and ship immediately after receipt of payment.

Exchange of defective items

In the case of a defective item, please send us a short e-mail to info@gartenmobel-auflagen.de stating your order number and telephone number, as well as a brief description of what the defect is and, if possible, a picture.
When we receive the item, you will either receive a prompt refund via PayPal or to your specified bank account, depending on the payment method you used to pay us, or a new item.

Right of cancellation

All information about your Right of cancellation

Find our terms and conditions: Terms and conditions.
 

Made in EU

Made in EU

Quality product

Quality product

Pay with CreditCard

Pay with CreditCard

Wide variety

High-back, low-back, garden lounger, hammock swing, bench cushion, lounge seat cushion, pallet seat cushion, pallet backrest, wall cushion, decorative cushion, beer bench cushion, dog bed, hammock swing roof, beanbag, simple garden chair, garden lounger, indoors, aisle or outdoors? You are guaranteed to find what you are looking for in our webshop. Our color palette is huge. You can choose from numerous colors and different shapes.

High quality

Are you looking for garden cushions that are not only decorative, but also meet high standards? You can choose from different materials. The 5 or 8 cm thick foam + polyester fleece or the 8, 10 or 15 cm thick filling material in the lounge products ensure that the cushions retain their shape even after long-term use. Here, sustainable production conditions are our priority and we are allowed to use the STeP seal of approval from Oekotex° lead.

Made-to-measure seat pads

Are there special dimensions for your furniture? It's not a problem for us. On our webshop you can have the pillows made to measure; order. We simply manufacture the desired items according to your requirements.

Order directly from the manufacturer

Save and order your seat cushions directly from the manufacturer. We have been manufacturing high-quality outdoor and indoor cushions in our own production facilities in Hungary for more than 30 years. Simply find the right cushion in our web shop.

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